CFF at Home FAQs

 

How to book 

  • Every fortnight, new special introductions and films will be available to book via this page. To pre-book or book your tickets, please click on the links above.
  • Booking links on this site will take you through to our special viewing platform (run by Eventive) where you can pay for and view films. You will need to create an account on Eventive when you book the films.
  • As a charity with the aim of bringing great films to as many people as possible we are offering these screenings on a Pay What You Can Afford basis. We hope that by removing the barrier of cost more people will be able to see these great films and hear why our special guests love them so much.
  • All tickets will be available on a sliding scale and you can choose what you pay based on your circumstances - you won’t be asked for any proof / ID. (Full information below).

 

How to watch a film / introduction

  • It’s very simple! You will be able to watch the introduction and film by accessing our viewing platform here. Your booking email will also include a “watch now” button which will take you directly to it.  
  • Films will be available to watch on our viewing platform for two days, from 6pm on Friday to midnight on Sunday.
  • You will be able start watching your booked films at any time during their availability window. Once you start, you will have 48 hours to complete your viewing.
  • Each film screening will be preceded by a special introduction. The introduction will automatically play before the film.
  • Films are available to watch anywhere in the UK, so please do tell your friends and family about it! 
  • If you still have questions about “A Film I Love…” online, have a look at our FAQs below.

 


 

What is A Film I Love?

Now moving online for its second season, these wonderful events showcase special guests who choose, present and talk about a film they love and why it means so much to them prior to the screening of the film. 

 

How does it work?

Between January and April 2021, “A Film I Love…” will offer remarkable films introduced by some of the UK’s top film journalists and critics to stream. The new season will kick off on Friday 8th January 2021 and will continue fortnightly.   

 

How will I watch a film / introduction?

Once content becomes available, you will be able to watch the film by accessing our viewing platform here. Your booking email will also include a “watch now” button which will take you directly to it.


We aim to make all films available on our viewing platform from 6pm on Friday to midnight on Sunday.


Once you begin watching a film, you will have a 48-hour viewing window. Within that time, you can watch the film as often as you like. After the viewing window expires, you will no longer have access to the film.

 

How much are the tickets?

All tickets will be available on a Pay What you Can Afford basis and you can simply choose the amount to pay based on your circumstances. You can book your ticket for FREE or pay as little or as much as you want. The money goes to supporting both the Cambridge Film Festival and film culture across the region.

We have created the table of information below to help explain the Pay What You Can Afford scheme and the sliding scale of prices. It is simply a guide that may help you decide what to pay.

pay what you can afford table

 

How can I watch the film introduction by the special guest?

The film introduction will automatically play before the film.

 

I only want to watch the film introduction but not the film, what do I do?

You will need to book a ticket to be able to watch the film introduction. All tickets can be booked on a Pay What you Can Afford basis so you can choose what to pay for it. 

 

Can I watch the films on my TV?

Yes, if you have a Roku, an Apple TV, a Chromecast (3rd generation or later), or a smart TV enabled with AirPlay or Chromecast. Full details about how each of these work are available on our viewing platform help pages.

 

How else can I watch the films?

You can watch on PCs running Windows 7 or later; on Intel-based Macs running macOS 10.12 or later; on Android tablets and phones using Chrome; on iPhones and iPads using Safari; on dedicated Eventive apps available for Apple TV and Roku devices; or cast to your TV via Chromecast. Detailed instructions for each of these are available on our viewing platform help pages

 

Can I watch the films if I live outside the UK?

All films are geolocked to viewers based within the UK. If you are in the UK but are having problems due to geoblocking, please consult our viewing platform help pages.

 

What can I do if I have technical questions or am experiencing technical issues?

We are using the Eventive platform to stream our programme of films. This dedicated viewing platform has been used by festivals across the world and has great people working around the clock to support audiences. You may remember we used it for our Amplify! Film Festival back in November.


If you have any technical questions / issues please refer to these FAQs from Eventive. If you still need help, you can access the Eventive online chat help.


If you have any general queries, please drop us a line on info@cambridgefilmfestival.org.uk.

Please note that this email is not monitored 24/7 so please do get in touch with Eventive directly if you're experiencing technical difficulties watching the film.